Communication Channel Opt-in Web Flow Template

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This Web Flow template has pre-configured components that capture communication preferences. Users can choose between phone, email and SMS as their preferred channel as well as choosing no preference at all.

Communication Channel Opt-in Web Flow template components

This Web Flow contains a Collect Info Web Page with the following components:

• Label controls displaying the title and the text for each input field.
• A Phone Input control.

• An Email Input control.

• A Dropdown List with channels of communication for users to pick one.
• A Container including a Checkbox control and a Label control for users to check if they want to receive updates.
• A Submit Button control that runs the Contact Info Captured Event.

Variables

This Web Page has four Variables:

Phone

• customer_cell_phone

Email

• customer_email

Boolean

• opt_in

Text

• customer_preferred_channel

Events

The Contact Info Captured Event contains the above mentioned variables. In Journey Builder you can continue the application’s path by adding an action to the Event or adding a node to the Journey following the Event.

Use Cases

• Allow users to select among the channels of communication presented by the app builder.