Standard Journey Data

Every Journey automatically records standard data about the interface being used to access the application. This includes things like the timezone associated with the device and the dimensions of the web browser (if applicable). Standard Journey Data is collected in five different namespaces:

• browser

• session

• journey

• profile

• channels

The data automatically collected here can be used throughout a Journey to further customize the application flow for each device and user.

Standard Journey Data

Browser namespace

Variable	Variable Type	Description	Scope Availability	Additional Notes
browser.width	number	Device width in pixels	Web Only	These variables can be used with some Airscript to dynamically change styling components
browser.height	number	Device height in pixels	Web Only	These variables can be used with some Airscript to dynamically change styling components

Session namespace

Variable	Variable Type	Description	Scope Availability	Additional Notes
session.id	string	The unique Airkit-assigned Journey identifier	Global	This identifier (or a customer identifier) is necessary when creating App APIs
session.timeZone	string	Timezone of the users device	Web Only	This is useful to enable TCPA
session.locale	string	Locale of the users device	Web Only	This provides you a sense of the users language. This can be helpful if you are building a localized experience.
session.start.queryParams	object	Query parameters added to the end of a web link	Web Only	Query parameters can be added to the end of a web link and accessible to the builder. For example if you have the web link https://app.airkit.com/l/helloworld?id=1234, you can access the id through session.start.queryParams.id.

Journey namespace

Variable	Variable Type	Description	Scope Availability
journey.currentStepId	string	The unique, Airkit-assigned Journey Step Identifier corresponding to the current Journey Step	Global
journey.metadata	object	A series of key-value pairs, where keys correspond to all Journey-relevant Step Identifiers and the values correspond to the assigned names of each Step.	Global
journey.totalSteps	number	The total number of Journey Steps associated with the application	Global

Profile namespace

Variable	Variable Type	Description	Scope Availability
profile.app-auth-type	string	App authentication type of the current profile	Global
profile.app-authentication-method	string	App authentication method of the current profile	Global
profile.base-domain	string	Base domain of the current profile	Global
profile.canvas-link-length	number	Length of the link of the current profile	Global
profile.canvas-title	string	Title of the current profile	Global
profile.datastore	object	Datastore for the current profile	Global
profile.encryption-key	string	Key encryption associated to the current profile	Global
profile.environment	string	Environment of the current profile	Global
profile.locale	string	Language and timezone for the current profile	Global
profile.oauth-configuration	object	OAuth configuration of the current profile	Global
profile.org-auth-user-saml	boolean	SAML user authentication of the current profile	Global
profile.session-expiration-time	object	Expiration time of the current profile	Global

Channels namespace

Variable	Variable Type	Description	Scope Availability	Additional Notes
channels.web.url	string	The unique URL to the customer’s journey.	Global	Can be included in SMS to transfer customers from SMS to the Web Channel
channels.voice.identifier	string	The user's phone number	Global (After Actor Configuration)
channels.message.identifier	string	The user's phone number	Global (After Actor Configuration)
channels.web.connectedClients	list	Stores when a client connects to the session	Global	List of clients connected to the session
channels.web.connectedClients.ipAddress	string	The client IP address	Global
channels.web.connectedClients.connectedTime	dateTime	The client connected time	Global		clients connected to the session

🚧 channels.web.canvasLink Deprecation In CXR v18.0, channels.web.canvasLink has been deprecated and being replaced with channels.web.url.

Additional Configuration Variables

In addition to the Standard Journey Data, theme variants and configuration properties are also available using the theme and configuration namespaces, respectively. We recommend exploring namespaces in App Preview to further see the available data.