Start Voice Bot
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The Start Voice Bot action is used to begin a voice conversation with the active user on a Journey. It is akin to the action, but instead of moving the canvas, initiating a conversation on the voice channel of the journey.
Placing a follow-up call to a user
Transferring a user to a representative
The Voice Bot to start. This Voice Bot will use the current phone number to start calling. There must be a voice resource set in .
Voice Bots can be created and managed from .
