Text Answer
The Text Action is used to send one-off answers or notifications as part of a Conversation Chat Bot.
📘 Enterprise Feature
Accessing Conversation Actions requires an ENTERPRISE license. If you would like to enable this feature for your Airkit Organization, please contact your Airkit representative or contact support@airkit.com.
Use Cases
While Text Answers can be built into Conversation Bots capable of parsing messages sent by an end user, Text Answer Actions themselves do not require a reply. This makes them ideal for:
Answering questions
Thanking users for their participation and telling them goodbye
Sending links to relevant Web Pages
Properties
Answer
Expects type text
.
This is the message that the Text Answer Action will send to to the user.
Adding Variables and Custom Expressions
Variable Tab - allows the selection a variable to insert into the text.
Custom Expression Tab - provides an expression editor capable of parsing custom Airscript expressions.
Adding Links to Journeys
Clicking on the link icon to the direct right of the Airscript icon will insert a Journey Link directly into the text. Journey Links direct users back to the web portion of their Session. For a more detailed discussion of how this works, see Linking to Sessions.
Example
In this example, the Text Answer Action will send a message dynamically depending on the value of the Global Variable answer
and the URL of the associated Session:
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