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18.5
18.5
  • Welcome
    • Welcome to Airkit 👋
    • Quickstart
  • Concepts
    • Sessions
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  • Tutorials
    • Building A Contact Form
      • Building the Web UI
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      • Finalizing the App
      • Connecting Forms to Salesforce
    • Styles, Themes, and Templates
      • Changing the header
      • Changing the Theme
      • Using a custom font
      • Using Animations
    • Multi-Page Form
      • Creating the App Object in AirData
      • Building the Form’s UI
      • Creating the Data Flow to insert data
      • Connecting the Data Flow to the UI
      • Previewing and Publishing the app
    • Scheduling and Follow-Up App
      • Collecting Contact Information
      • Creating Appointment Times
      • Saving Appointment Information
      • Scheduling Appointment Reminder
      • Automating Proactive Follow-Up
      • Requesting Feedback
    • Custom Integrations (Petfinder App)
      • Querying the Petfinder API
      • Displaying Petfinder Data
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  • Data and Integrations
    • Working with Data
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      • AirData
        • AirData App Objects
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      • Airscript Quickstart
        • Working with Dates and Times
        • Working with Missing Values
        • Working with URLs and Base64
      • Pull Values from Lists and Objects
        • Path Expressions
        • Query Expressions
      • Making Forms from Data Models
    • Integrations
      • First Party Integrations
        • Creating A Salesforce Lead
        • Creating a Zendesk Ticket
        • Creating SFTP Credentials
        • Swagger Schema Validation
        • First Party Integration Reference
          • Airtable Integration
          • Genesys Widget Integration
          • Google Integration
          • Guidewire Integration
          • Hubspot Integration
          • Kustomer Integration
          • MX Integration
          • Plaid Integration
          • Salesforce Integration
          • SendGrid Integration
          • SFTP Integration
          • Shopify Integration
          • Stripe Integration
          • Twilio Integration
          • Zendesk Integration
      • Custom Integrations
        • OAuth 2.0
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        • SFTP
        • Examples: Twitter and Giphy
      • App APIs
        • Building an App API
      • Subscriptions (Web Hooks)
  • Texts, Calls and Emails
    • SMS
      • SMS Notification Basics
      • Chat Bot Basics
      • Texting Journey Links
      • Data from Inbound Calls/SMS
      • Connecting Twilio Numbers
    • Emails
      • Email Notification Basics
      • Sending Emails by Data Operation
      • Connecting Email Addresses
    • Voice Bots
      • Voice Bot Basics
    • Conversation Chat Bots
      • Setting Up Answer Groups
      • Configuring Conversation Chat Bots
        • Salesforce Relays
        • Kustomer Relays
  • Web Apps
    • Forms
      • Displaying Controls Dynamically
      • Repeating Elements
      • Prefilling Forms
      • Validation of User Data
      • Capture Secure User Data
      • Progress Bars
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      • Electronic Signatures
    • Calendars
      • Customizing Schedule Availability
      • Using Availability Schedules
      • Rescheduling Deflected Calls
      • Integrating to External Calendars
    • Maps and Addresses
      • Maps
      • Addresses
      • User's Current Location
      • Address Search Map Binding
    • Payments
      • Creating a Stripe Integration
    • Timers and Reminders
      • Setting Timers
      • Setting up Periodic Tasks
    • PDFs
      • Creating a PDF
      • Working with Existing PDFs
      • Adding Assets to PDF
    • Assets and Media
      • Using the File Upload Web Control
      • Working with Files and Media
      • Assets and Data Operations
      • Sending Assets to Remote Servers
    • Styling Overview
      • Web Control Styling Properties
        • Animations
      • Themes and Control Variants
        • Importing and Exporting Themes
      • Working with Custom Assets
      • Page Layouts
        • Creating an App Header
    • Publishing
      • Publish and Manage Deployments
      • Configure Application Resources
      • Editing an Application
      • Importing/Exporting Apps
      • Tying Variables to Deployments
    • Advanced
      • Custom Controls
      • Creating Custom Functions
    • Accessibility
      • Accessibility in Airkit
      • Connecting Labels to Input Controls
  • Authentication
    • SAML Authentication
    • OAuth 2.0 - Google
    • OAuth 2.0 - Okta
    • OAuth 2.0 - Auth0
    • Azure AD B2C
    • Authentication Apps and Secure Apps
  • Embeds
    • SDK Overview
      • SDK Quickstart
      • SDK Authentication
      • Passing Data
      • Configuration
      • Configuration Examples
      • Airkit Lightning Component (Salesforce)
  • Analytics and Administration
    • Airkit Organizations
    • Adding Users to Airkit
    • User Roles
      • Working with Custom Roles
    • JIT Provisioning for an Organization
    • SAML SSO for an Organization
    • Managing the Application Lifecycle
    • Environments
      • Environmental Governance
    • Getting Application Metadata
    • Custom Domains
    • Analytics Overview
      • App Events to Splunk
      • App Events to AWS S3 Buckets
      • Audit Logs to AWS S3 Buckets
      • View Data in Activity Explorer
      • Snowflake Analytics Schema
      • Power BI
      • Heap and GTM Integrations
        • Setting up Analytics with GTM
        • Setting up Analytics with Heap
    • Error Management
      • Logging Errors
      • Setting up Email Notifiers
      • Integrating Error Notifiers to Slack
  • Security and Compliance
    • App Security FAQ
    • Data Masking and Auditing
    • IP Ranges
    • Encrypting Data
    • SSL Auth
    • TCPA
    • Cookie Policies
    • Supported Browsers
    • Realms
  • Reference Docs
    • Reference Documentation Overview
    • Airscript
      • Text Functions
        • CAPITALIZE
        • CONCAT
        • ISSTRING
        • LOWERCASE
        • PADSTRING
        • REPLACE
        • REPT
        • SPLIT
        • STRING_COMPARE
        • STRING_FIND
        • STRIP
        • SUBSTITUTE
        • SUBSTRING
        • TITLECASE
        • TRIM
        • UPPERCASE
      • DateTime Functions
        • ADD_TO_DATE
        • ADD_TO_DATETIME
        • DATE
        • DATETIME
        • DATETIME_DELTA
        • DATETIME_FROM_FORMAT
        • DATETIME_FROM_TIMESTAMP
        • DATE_DELTA
        • DATE_FROM_DATETIME
        • DATE_FROM_FORMAT
        • DAY
        • DAYS
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        • HOUR
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        • SUBTRACT_FROM_DATETIME
        • TIME
        • TIMESTAMP_FROM_DATETIME
        • TIME_DELTA
        • TIME_FROM_DATETIME
        • TIME_FROM_FORMAT
        • TODAY
        • UPDATE_DATE
        • UPDATE_DATETIME
        • UPDATE_DAY
        • UPDATE_HOUR
        • UPDATE_MILLISECOND
        • UPDATE_MINUTE
        • UPDATE_MONTH
        • UPDATE_SECOND
        • UPDATE_TIME
        • UPDATE_TIMEZONE
        • UPDATE_YEAR
        • WEEK
        • WEEKDAY
        • YEAR
      • List Functions
        • CONTAINS
        • FIRST
        • FLAT
        • JOIN
        • LAST
        • LENGTH
        • REMOVE_EMPTY
        • REVERSE
        • SHUFFLE
      • Object Functions
        • KEYS
        • MERGE_OBJECTS
        • OBJECT_TO_SOAP
        • OBJECT_TO_XML
        • SOAP_TO_OBJECT
        • SOAP_HEADER_TO_OBJECT
        • VALUES
        • XML_TO_OBJECT
      • Math Functions
        • ABS
        • ACOS
        • ACOSH
        • ACOT
        • ACOTH
        • ASIN
        • ASINH
        • ATAN
        • ATAN2
        • ATANH
        • CEILING
        • COMBIN
        • COMBINA
        • COS
        • COSH
        • COT
        • COTH
        • CSC
        • CSCH
        • DEGREES
        • EVEN
        • EXP
        • FACT
        • FACTDOUBLE
        • FLOOR
        • GCD
        • ISEVEN
        • ISNUMBER
        • ISODD
        • LATLNGDISTANCE
        • LCM
        • LN
        • LOG
        • MAX
        • MIN
        • MROUND
        • MULTINOMIAL
        • ODD
        • PI
        • POWER
        • PRODUCT
        • RADIANS
        • RANDOM
        • RANGE
        • ROUND
        • ROUNDDOWN
        • ROUNDUP
        • SEC
        • SECH
        • SIGN
        • SIN
        • SINH
        • SQRT
        • SQRTPI
        • SUM
        • SUMSQ
        • TAN
        • TANH
        • TRUNC
      • Conditional Functions
        • EQUAL
        • IF
        • ISEMPTY
        • ISNOTEMPTY
        • NOT
      • Currency Functions
        • CURRENCY
        • FORMAT_CURRENCY
        • PARSE_CURRENCY
      • Phone Functions
        • FORMAT_PHONE
        • ISPHONE
        • PARSE_PHONE
      • Email Functions
        • ISEMAIL
      • Number Formatting Functions
        • ARABIC
        • FORMAT_NUMBER
        • PARSE_NUMBER
        • ROMAN
      • Data Type Functions
        • FROM_JSON
        • TO_JSON
        • TYPEOF
      • Asset Functions
        • ASSET_SIZE
        • ASSET_STATE
        • ASSET_THUMBNAIL_URL
        • ASSET_TO_URI
        • ASSET_TYPE
        • URI_TO_ASSET
      • Encoding Functions
        • BASE
        • BASE64_DECODE
        • BASE64_ENCODE
        • HMAC_MD5
        • HMAC_SHA1
        • HMAC_SHA256
        • MD5
        • SHA1
        • SHA256
        • URL_DECODE
        • URL_ENCODE
        • UUID
        • VALUE_OF
      • Error Handling Functions
        • THROW
        • TRY
      • Form and Validation Functions
        • FIRST_VALIDATION
        • RUN_VALIDATIONS
      • Arithmetic Operators
        • Addition (+)
        • Subtraction (-)
        • Multiplication (*)
        • Division (/)
        • Remainder (%)
      • Comparison Operators
        • Equality (=)
        • Inequality (<>, !=)
        • Ordering (<, <=, > , >=)
      • Logical Operators
        • AND
        • OR
        • XOR
        • Null Coalescing Operator (??)
      • Advanced Expressions
        • LET...IN
        • User Defined Functions
    • Web Controls
      • Button
      • Checkbox
      • Chat
      • Simple Checkbox List
      • Container
      • Container List
      • Credit Card
      • Currency Input
      • Date Input
      • Date Picker
      • Dropdown List
      • Email Input
      • Embedded External Content (iFrame)
      • Fieldset Container
      • File Upload
      • Form
      • Hyperlink
      • Image
      • Inline Container
      • Label
      • Map
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      • Payment Request Button
      • Phone Input
      • Place Search Input
      • Progress Bar
      • QR Code
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      • Simple Radio List
      • Scheduler
      • Secure String Input
      • Selectable Container
      • Signature Input
      • Text Area
      • Text Input
      • Time Input
      • Web Flow
      • Web Page
    • Voice and Chat Controls
      • Decision Menu
      • Forward Call
      • Secure Touchtone Capture
      • Text Response Capture
      • Touchtone Capture
    • Data Operations
      • AirData Request
        • DELETE
        • PUT
        • INSERT
        • PATCH
        • QUERY
        • DEPRECATED_QUERY
      • Calendar Search
      • Close Conversation
      • Conversation Transcript
      • Create File
      • Delete Assets
      • Download Encoded Asset
      • Early Return
      • Fetch Agent Information
      • Fetch Asset Details
      • Fetch Routing Flow Stats
      • Find Conversations by Customer Identifier
      • Fill PDF Form
      • Google
      • HTML to PDF
      • HTTP Request
        • Using an API With Paging
      • JWT Generation
      • Merge PDF
      • Move Conversation to Routing Flow
      • Opt Out Search
      • Opt Out List
      • Run Data Flow
      • Run Event in Journey
      • Salesforce
      • Secure Value Retrieval
      • Send Email
      • Send Message to Conversation
      • SFTP
      • Start Journey
      • Swagger Schema Validation
      • Transform
      • Update Customer Identifier
      • Wait
      • XML to JSON
      • Zendesk
      • ZIP File
    • Actions
      • Analytics Identify
      • Analytics Send Event
      • Close Modal
      • Condition
      • End Session
      • Extend Session Expiration Time
      • Initialize Actor
      • Log Custom Event
      • Metric: Count
      • Metric: Field
      • Metric: Start Timer
      • Metric: Statistic
      • Metric: Stop Timer
      • Navigate To Web Flow
      • Navigate to Web Page
      • Open Modal
      • Run Data Flow
      • Run Data Flow Repeatedly
      • Run Embedded Outgoing Event
      • Run Event
      • Send Email
      • Send SMS
      • Set Authentication
      • Set Identifier
      • Set Variable
      • Start Chat Bot
      • Start Voice Bot
      • Start Timer
      • Stop Timer
      • Throw
      • Trigger Form Validation
      • Try
    • Conversation Actions
      • Ask A Question
      • Capture User Response
      • Close Conversation
      • Move Customer to Resource
      • Move Conversation to Routing Flow
      • Quick Replies
      • Run Answer Flow
      • Start Conversation Chat Bot
      • Start Conversation
      • Send Link
      • Text Answer
      • Update Customer Identifier
    • Primitive Data Types
      • Any (JSON)
      • Asset
        • Detailed Asset
      • Boolean
      • Currency
      • Date
      • DateTime
      • Email
      • List
      • Null
      • Number
      • Phone
      • Text
      • Time
  • Transportation Products Catalog
    • The Transportation Products API
      • GET products
      • GET product-by-id
  • Release Notes
    • CXR Overview
    • CXR Upgrades and Migrations
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  • Integrations

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  1. Web Apps
  2. Publishing

Configure Application Resources

PreviousPublish and Manage DeploymentsNextEditing an Application

Last updated 1 year ago

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Most of the resources and integrations used to configure your applications must be set up at the -level before they can be tied to an app. This is especially true for resources and integrations that require any sort of authentication: for security purposes, best practice dictates that things like API keys and account details be stored outside of the application.

Once a resource or integration is configured in the , it becomes available for configuration within an app. You can find the configuration interface in the Studio, under . Some, but not all, of these resources can also be configured as part of the publication flow, although doing should only be done sparingly, as part of the confirmation process.

In this document, we'll walk through some common configuration fields, discuss when they might be used, and link to additional documentation that explains in more detail how to configure them.

Base Domain

Can be confirmed or re-configured during publication.

A Base Domain needs to be configured if any part of your application has a web component. It defines the domains of all links leading to any part of the application, including both . For more on how how to configure a new Base Domain in the Console, see .

Voice Bot

Can be confirmed or re-configured during publication.

Chat Bot

Can be confirmed or re-configured during publication.

Email

Cannot be confirmed or re-configured during publication.

Integrations

Cannot be confirmed or re-configured during publication.

Integrations need to be configured if you application connects to external data sources that require authentication.

A Voice Bot needs to be configured if your application sends or receives phone calls. Before configuring a Voice Bot at the application-level, a voice resource will need to be bought from Twilio and configured in the Console. For more on how this is done, see .

A Chat Bot needs to be configured if your application sends or receives text messages. Before configuring a Chat Bot at the application-level, an SMS resource will need to be bought from Twilio and configured in the Console. For more on how this is done, see .

An Email needs to be configured if your application sends outgoing emails at any point throughout the Journey. For more on how this is done, see

There is a wide variety of external data sources that can integrate with your apps, and just a wide variety of ways to configure integrations in the Console. To get started, check out our or .

Connecting Twilio Numbers
Connecting Twilio Numbers
Connecting Email Addresses
First Party Integration Guides
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Custom Domains