Conversation Transcript
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The Conversation Transcript Data Operation is used to pull the full transcript of a .
π Enterprise Feature
This Data Operation requires an ENTERPRISE license. If you would like to enable this feature for your Airkit Organization, please contact your Airkit representative or contact .
Refer to information that users have given, even if that information was not bound to a local variable.
Look up previous Conversations with a user so as to reference their earlier responses, preventing the same user from being asked the same questions repeatedly.
Look up previous Conversations with a user in order analyze trends in how they tended to interact with the Conversation Chat Bots.
Look up previous Conversations so as to confirm that an e-commerce client has not exceeded the allowed number of return requests on purchased items.
Expects type Text
. This text should correspond to the identifier that a Conversation got assigned upon being initialized; this identifier will be stored under channels.message.conversationId
in the relevant Session.
By default, Airkit stores the output of this Data Operation in an auto-created variable called conversation
that can then be passed into subsequent operations. This variable will contain the transcript of the designated Conversation.
Use in tandem with the Data Operation to:
This property defines the that the Conversation Transcript Data operation will return the transcript of.
π Referenced Conversations must occur in deployment. Unlike most Data Operations, the Conversation Transcript Data Operation cannot be run without referring to a deployed application. Before you can test any instance of this Data Operation, it must be able to refer to a published Conversation Chat Bot. For more on how to publish a Conversation Chat Bot, see .